The Professional Regulation Commission (PRC) is committed to protecting your privacy and ensuring that all personal data collected from you are processed in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and pertinent issuances of the National Privacy Commission.

The information gathered from this website shall be treated as highly confidential.

1. Data Collected and Mode of Collection

• Basic personal information like your complete name, date of birth, gender
• Address
• Contact Details
• Email address
• PRC License Details

The PRC collects personal information either manually or electronically. For manual collection, printed forms/documents are made available and are accomplished by the data subjects or their authorized representative/s. For online transactions, data is collected through encoding of information in this website.

2. Purpose of Collection and Use of Data Collected

The PRC collects, uses, and stores personal information for the following purposes:

• To perform its mandate relative to the regulation and licensing of the various professions under its jurisdiction
• To provide better service and give the transacting public proper response/feedback
• To be able to provide the appropriate action that a data subject may require concerning their data privacy rights

The PRC may use your contact information to send an e-mail and/or other communications regarding your status or updates about your transaction/s with us. We may also use your data for statistics, summaries, research, and studies for the development of new markets and standards. The PRC will only retain personal data as long as it is utilized for its intended purpose.

3. Disclosure of Personal Data

The PRC only shares your information if required by law, or if necessary, for compliance associated with a non-disclosure agreement to keep and treat all of your information confidential and subject to duly executed Data Sharing Agreements (DSAs).

4. Data Protection and Security Measures

The PRC protects personal data collected by instituting protection measures aimed at minimizing the risks involved in data processing. It implements technical, organizational, and physical security measures to protect your personal data against data breach, unauthorized or accidental access or disclosure, alteration or destruction.

Technical Measures:

• Deployment and installation of firewalls, load balancers, file encryption, intrusion detection/prevention systems (IDS/IPS)
• Conduct of vulnerability assessment and penetration testing, access controls, and data backup

Physical Security Measures:

• Design of office space/work station to maintain privacy and protect the processing of personal data
• Access procedure of agency personnel (only authorized personnel allowed inside rooms where data are stored)

Organizational Measures:

• Data Minimization (only collect and process personal information necessary for specified purposes)
• Data Retention Policies (retain personal data only for as long as necessary)
• Privacy Training for Employees; Appointment of Data Protection Officer (DPO)

5. Storage, Retention, and Disposal

Personal information manually collected (paper-based documents) are kept in secure locations/filing cabinets/boxes in locked rooms, accessible only to authorized personnel. Digital/electronic files are stored in computers and servers/clouds protected by passwords and accessible to a limited number of authorized and trained personnel. Data Retention Periods and Disposal are conducted in accordance with policies compliant with the National Archives of the Philippines guidelines.

6. Rights of Data Subjects

• The Right To Be Informed
• The Right To Access
• The Right To Object
• The Right To Erasure or Blocking
• The Right To Damages
• The Right To File A Complaint Before The NPC
• The Right To Rectification
• The Right To Data Portability

7. Data Protection Officer Contact Information

Assistant Commissioner Lord Louis P. Valera
PRC Data Protection Officer
Email Address: dataprotection.officer@prc.gov.ph
Contact Number: (02) 8736-4880

We value your feedback to improve the usability and overall experience of the Client Relationship Management System (CRMS). Kindly take a few minutes to answer the following questions.

Section A: Respondent Profile

1. You are a:*

Licensed Professional
Examinee / Applicant
PRC Partner / Stakeholder
Others:

2. Age Bracket:*

Below 20
20–29
30–39
40–49
50–59
60 and above

3. Sex:*

Male
Female

4. How often do you visit the PRC website?*

First time
Rarely
Sometimes
Often
Very often

Section B: System Usability

5. How easy was it to access the CRMS website?*

Very Easy
Easy
Neutral
Difficult
Very Difficult

6. How would you rate the clarity of the instructions provided on the site?**

Excellent
Good
Fair
Poor

Were you able to complete your intended task (e.g., inquiries, requests, submissions) without difficulty?**

Yes, without difficulty
Yes, but with some difficulty
No

8. How satisfied are you with the overall speed and responsiveness of the system?**

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

Section C: User Experience

9. What features of the CRMS did you find most helpful?

10. What challenges or issues did you encounter while using the system?

11. What improvements would you recommend to enhance the usability of CRMS?

Section D: Overall Feedback

12. On a scale of 1 to 5, how likely are you to recommend the CRMS to other PRC professionals?**

Very Unlikely
Unlikely
Neutral
Likely
Very Likely

Section E. Optional Contact Information

Email Address (optional, for clarification or follow-up)

* Required fields

Submit Survey